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Hospitality industry bets big on AI and chatbots; rakes in moolah The rest of this section describes our methodology for evaluating the chatbot. Rasa includes a handy feature called a fallback handler, which we’ll use to extend our bot with semantic search. When the bot isn’t confident enough to directly handle a request, it gives […]

Pros and cons of conversational AI in healthcare In 1956, John McCarthy organized the Dartmouth Conference, where he coined the term “Artificial Intelligence.“ This event marked the beginning of the modern AI era. Whether care is happening remotely or in person, AI tools can also streamline revenue cycle management for providers. RPM solutions enable continuous